Open Play - American Mahjong

Cancellation Policy

Booking, Cancellation, and Community Policy Payment is required at registration to reserve your seat. Unpaid spots may be released to another player. Open Play: Cancellations more than 24 hours before the event receive a full refund. Cancellations within 24 hours and no-shows are nonrefundable. Lessons: Payments are nonrefundable. With advance notice, payment may be transferred to a future lesson. No-shows are not eligible for refunds or transfers. Special Events: Tournaments, automatic-table events, and other special events may have separate cancellation policies listed on the event page. League Events: Registration is for the full league. A 50% refund is available only if your spot can be filled. You may also find someone to purchase and take over your spot. If you miss a league night, you are responsible for finding a substitute. Please ask friends before contacting Craks, Bams, and Friends for assistance. Your substitute’s scores count toward your league total. Using a substitute for more than one night forfeits your eligibility for league prizes, and the substitute(s) will have rights to applicable winnings. On-time arrival is required for league play. If a game begins before you or your substitute arrives, you receive a zero for that game. Ties and scoring disputes will be resolved at the discretion of Craks, Bams, and Friends, and decisions are final. If Craks, Bams, and Friends cancels an open play event or lesson, a full refund will be issued. Gameplay & Community Guidelines Games follow National Mah Jongg League rules using the current NMJL card. Players are expected to follow standard gameplay and table etiquette. All players and skill levels are welcome. Respectful and inclusive behavior is required. Please avoid political discussions, hate speech, discriminatory comments, and other divisive or inappropriate topics. Patience and kindness are expected, particularly when playing with different skill levels. Unless otherwise noted, Mahjong supplies are provided and should be handled with care. Craks, Bams, and Friends may remove a participant or decline future participation for disruptive, disrespectful, unsafe, or inappropriate behavior. Removal may occur without a refund. By registering, participants agree to these policies.